Acrelec is recruiting talents for tomorrow

Technical Project Manager

Full timeBucharest - Romania4 months ago

About Acrelec

 

Acrelec is a global technology company focused on reinventing the customer experience for restaurant and retail brands. Leveraging decades of software, hardware and service expertise, we develop and integrate new platforms that increase customer engagement, optimize efficiency and improve operations. Our 900 employees around the globe collaborate with our customers and partners to design, create and build the world’s leading smart stores. Never satisfied with the status quo, our passion is in delivering breakthroughs that drive business results. 


 

Expected abilities:

  • Technical background (4+ years previous experience in a software development company);
  • A background across one ofthe following software disciplines: development, business analysis, QA;
  • Technical skills: Windows, networking, remote control software (TeamViewer, UltraVNC, LogmeIn, etc.) and CRM solutions (JIRA/Confluence), HTML, XML, JSON, webservices;
  • Fluent in English, both spoken and written.

Job Description

Role for BUILD (new solution in country):

  • Provide training into Acrelec software solutions to the point of being autonomous into their setup in lab or presentations to prospective clients;
  • Get training into client’s solutions (eg POS solutions, CRMetc.), that we need to build interfaces with;
  • Organize and participate to solution localization, involving translation but also any fiscal requirements or common functionality in the market;
  • Act as a single point of contact with third-party vendors in each country, over integration projects (eg payment systems), building labs, attend certification processes;
  • Provide a pre-sales support role for projects involving software, including building/operating demos.

During a project phase:

  • Be the main customer contact for software changes and actually implement the changes in different software modules; (is directly involved in the technical implementation of each solution);
  • Formalize requirements for new projects or any software changes and provide follow-up client side, with updates of planning and workload estimates accordingly;
  • Create and coordinate acceptance tests of a new software delivery (or every time it is required) and ensure they are validated and formalized with customers;
  • Implement the end-to-end solution for each country.

When a solution is ready to go in production (RUN):

  • Leads implementation and rollouts maintaining a permanent contact with customers and their needs from both technical and project perspective;
  • Provide functional/technical training to the local support teams;
  • Act as an escalation point for any software related issues in the market;
  • Open and follow-up all software related incidents with the product team;
  • Write and localize user functional documentation and create any other documents required during the project phase.

 

What we offer:

  • The 13-th salary;
  • Hybrid/ full remote work possibility;
  • Annual holidays starting from 23;
  • 1 additional day off for your Birthday;
  • Additional budget for expenses caused by remote working;
  • Meal Tickets;
  • Easter and Christmas bonuses;
  • Medical subscription;
  • Referral bonuses;
  • Learning & development budget;
  • Remote work & fun project with your team.

 

Apply here

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