Discover How a Data-Driven Approach Can Guide You Towards Your Optimal Drive Thru Performance


When it comes to the drive-thru experience, it’s no secret that time is money. For quick-service restaurant (QSR) brands and owners/operators everywhere, the pain points of a blocked drive-thru journey can affect consumer satisfaction with your brand, lengthen a customer’s Total Time in Lane (TTL), and translate to millions of dollars lost per year.

In fact, we’ve found even a 10-second reduction in service time can equal a 3% increase in vehicle count and a 4% increase in profit.

 

For over 15 years, Acrelec has pioneered technological improvements and digital-first solutions that power the world’s biggest restaurant brands at every step of a customer transaction—whether that’s making the customer journey seamless through intuitive kiosk technology or using robust reporting to identify patterns at your point of sale.

 

However, technology and automation of the drive-thru can only go so far, especially since food and beverage is a people-first, service-centered industry. Speed must coincide with high-quality customer service and accuracy; a record-breaking drive-thru must also yield a superior, consistent product for your brand to stay ahead in a congested (albeit convenient) culinary marketplace.

 

Enter QTimer 2.0.®, which is equipped to identify inefficiencies in your drive-thru journey and incentivize employees with meaningful performance goals. On average, QTimer® shaves 30 seconds off your drive-thru, equating to a 13% increase in sales.

 

Learn more about QTimer®, read our detailed report, please click here.

 

Increase in profit and vehicle count per results from internal drive-thru study featuring data of top five QSR brand customers. Data from a study conducted by Acrelec America based on over 10,000 QTimer installations.


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